Support
Contact us
Email support@talkstash.com. If something is not working, say what you did and what you saw. The About page in the app opens an email that already includes your app version, which helps us find the problem faster. Please do not send passwords, sign-in tokens or payment details.
Your subscription
- Paid plans are bought through the Apple App Store, billed to your Apple account, and renew every month or every year, depending on the plan, until you cancel.
- To cancel or change a plan, open your Apple ID settings on your iPhone and choose Subscriptions. Cancel at least 24 hours before the end of the current period to avoid the next charge.
- Your subscription belongs to the TalkStash account you first bought it with. After reinstalling or changing phones, sign in with the same Apple or Google account. If the plan does not show up, open Profile → Account → Restore Purchases to sync it again.
- Installing extra chat modes needs a paid plan. The built-in modes come with every plan.
- Payments and refunds are handled by Apple under its own terms, so we cannot refund App Store purchases. Deleting your TalkStash account does not cancel a subscription.
Your account and data
- How to delete your account and data, including what is removed and what is kept.
- What we collect, how long we keep it, and how to ask for access or correction: Privacy Policy.
- Which companies receive your chat content to write AI replies: Third-party AI providers.
Other questions
Questions about the terms: contact@talkstash.com. Privacy requests: privacy@talkstash.com.